Calpex Technologies Calpex Technologies

Terms of Service

Terms and conditions for using our products and services.

Effective date: September 2026

These Terms of Service govern your use of products and services provided by Calpex Technologies. By using our products and services, you agree to these Terms.

1. Services

Calpex Technologies provides products for business management, including but not limited to:

  • Calpex ChamaManager (chama and savings group management)
  • Rental Management System (property and tenant management)
  • POS System (point of sale for retail and hospitality)
  • Matatu Management System (fleet and transport management)

We also provide web development, SEO, and related digital services. Specific terms for each service may be provided in separate agreements.

2. Account registration

To use our products, you may need to create an account. You agree to:

  • Provide accurate and complete information during registration
  • Keep your login credentials secure and confidential
  • Notify us immediately of any unauthorised access to your account
  • Be responsible for all activities that occur under your account

3. Acceptable use

You agree to use our services only for lawful purposes. You may not:

  • Use our services for any illegal or fraudulent activity
  • Attempt to gain unauthorised access to our systems or other users accounts
  • Interfere with or disrupt the operation of our services
  • Upload malicious code, viruses, or harmful content
  • Resell or redistribute our services without our written permission

4. Your data

You retain ownership of all data you enter into our systems. We do not claim ownership of your business data. You grant us a limited licence to process your data solely for the purpose of providing our services to you.

You can export your data at any time using the export features in our products. If you terminate your account, you may request a data export before closure.

5. Payment terms

Payment terms are agreed upon before service commencement. For subscription-based products, fees are due at the beginning of each billing period. For custom development projects, payment schedules are specified in individual project agreements.

We reserve the right to suspend services for accounts with overdue payments after providing reasonable notice.

6. Service availability

We strive to maintain high availability of our services but do not guarantee uninterrupted access. We may perform scheduled maintenance, which we will communicate in advance when possible. We are not liable for service interruptions due to factors beyond our reasonable control.

7. Intellectual property

Our products, including code, design, documentation, and branding, remain our intellectual property. Your subscription grants you a licence to use our products for your business purposes but does not transfer ownership of any intellectual property.

8. Limitation of liability

To the maximum extent permitted by law, Calpex Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability for any claim shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless Calpex Technologies from any claims, damages, or expenses arising from your use of our services, your violation of these Terms, or your violation of any rights of a third party.

10. Termination

Either party may terminate the service relationship with reasonable notice. We may suspend or terminate your access immediately if you violate these Terms. Upon termination, you may request export of your data within 30 days.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes by posting notice on our website or contacting you directly. Continued use of our services after changes constitutes acceptance of the updated Terms.

12. Governing law

These Terms are governed by the laws of Kenya. Any disputes shall be resolved through the courts of Kenya, with Nairobi as the preferred jurisdiction.

13. Contact

For questions about these Terms, please contact us: