How we collect, use, and protect your information.
Effective date: September 2026
Calpex Technologies ("we", "us", or "our") operates software products and services for Kenyan businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our products and services.
We collect information you provide directly to us when you:
This information may include your name, email address, phone number, business name, and business data you enter into our systems (such as member records, tenant information, inventory data, or trip logs, depending on which product you use).
We use the information we collect to:
Your business data belongs to you. We do not sell, rent, or share your business data with third parties for their marketing purposes. You can export your data at any time in standard formats. If you stop using our services, you can request a full export of your data before account closure.
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain your data for as long as your account is active or as needed to provide you services. If you request account deletion, we will delete or anonymise your data within 30 days, except where we are required to retain it for legal or regulatory purposes.
Our products may integrate with third-party services such as M-Pesa for payment processing. These services have their own privacy policies, and we encourage you to review them. We only share the minimum information necessary for these integrations to function.
Our website may use cookies and similar technologies to improve user experience and analyse site traffic. You can control cookies through your browser settings. Our software products may collect usage analytics to help us improve functionality and performance.
You have the right to:
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. Continued use of our services after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, please contact us:
Last updated: September 2026